Skip to Questions

Find More Answers! - The AU Library Knowledgebase

Useful Tip: To reach a live person, chat with us at www.american.edu/library/ask
Q

How do I print a paper in the library?

Last Updated: Dec 15, 2015  |  367 Views

Was this helpful? 0   0
A

Answer

All library printers are in the Print Center located on the lower level, between the Mud Box Café and the Course Reserves and Technology Services desk.

Just find any open computer in the library, including one of the six “quick print” computers in the Print Center, upload your document, and print! You just send your document to the all-inclusive “AU Printers” and click the “Print” command. Enter your user name in the pop-up window (this is the same user name you use to log in to the Portal). Then, go to any printer and swipe your AU ID or guest print card.

As of August 2015, all patrons must register AU IDs and print cards. This can be done at any touchscreen-enabled Pharos printer. You can select specific documents to print, or print all jobs by selecting "Print All." Before printing, check whether your document is the correct number of pages.  Remember to log off when you are finished.

I like to print from my laptop.

You will need current printer-driver software on your laptop. If you have old printer-driver software, you must remove it before you download the new software. Instructions are here: http://bender.library.american.edu/printing. The Technology Support desk, open all year in the library on the first floor near the Reference and Research desk, offers assistance in setting up the printing on your laptop.

You can print from any computer in the library. AU students, faculty and staff may print from their laptops after installing the printer driver software, 

The accepted form of payment for printing in the library is EagleBucks.  For the Fall and Spring semesters, AU students receive an allotment of funds added to their AU ID for printing. Unused print allotment funds expire at the end of the semester. There is no print allotment for the summer sessions.

Once the printing allotment is gone, regular EagleBucks can be used to print.  To add more to an Eaglebucks account, go to https://www.eaglebucks.com/webapps/portal/frameset.jsp, or contact Housing and Dining Services at x2705.

Generic printing cards for non-AU guests can be obtained from a machine in front of the Technology Services Desk on the Lower Level. See an Operations Specialist for assistance registering a printing card to a user name. 

As you print your document in the library, select "AU Printers" when asked, and enter your user name in the pop-up window.  Then go to any printer, swipe your AU ID or generic print card, magnetic strip down and facing you, select the document you want printed or choose "Print All", notice whether it is the correct number of pages, then click print.  Remember to log off when you are finished.

Answered by Victoria WitteBookmark and Share

Other Answers / Comments (0)

    Live Chat

    Ask AULibrary Fall Hours (Starting August 29): Su-Th 10am-2am, F 10am-9pm, Sa 9am-9pm. Chat will be closed Nov. 24-25 for Thanksgiving.
     
    JavaScript disabled or chat unavailable.