Skip to Questions

Find More Answers! - The AU Library Knowledgebase

Useful Tip: To reach a live person, chat with us at www.american.edu/library/ask
Q

What if the Journal Finder says that we have a journal, but the journal’s website asks for a username and password?

Last Updated: Aug 08, 2012  |  27 Views

Was this helpful? 0   0
A

Answer

We’re sorry to hear there’s a problem! First, double check that the journal article you are trying to access falls within our subscribed coverage range.  If you are trying to access material from off-campus, please use our Find Journals A-Z list or SearchBox to access this journal directly.   If this does not resolve the issue, just fill out this form and we’ll get back to you as soon as possible. Please include as many details as possible (i.e. journal title, ISSN, article citation, how you’re accessing the resource, if you were prompted for a log in, etc.) to help us fix the problem.

Answered by Meghan BurkeBookmark and Share

Other Answers / Comments (0)

    Live Chat

    Ask AULibrary Fall Hours (Starting August 29): Su-Th 10am-2am, F 10am-9pm, Sa 9am-9pm. Chat will be closed Nov. 24-25 for Thanksgiving.
     
    JavaScript disabled or chat unavailable.