Q. How do I renew my Interlibrary Loan (ILL) items?

Answered By: Stephanie Felice
Last Updated: Dec 09, 2018     Views: 53

Renewing CLS items:

If you log into your library account portal, you will find links for renewing your CLS items. Your Library Account is split up by consortium library. To view items loans from other consortium libraries, select that library from the drop down menu at the top of the screen. You may also contact the Circulation & Course Reserves Desk staff directly by calling (202) 885-3221, and they will be able to assist you.

 

Renewing ILL items:

All renewal requests must be placed either before or on the day the item is due. You can place a renewal by first logging into your library account (see link above). Click on the three dots appearing next to your name at the top of the screen and select "ILL Account." On the left side of the page, select "Checked Out Items." From there, you will be able to select each individual item by clicking on the associated Transaction Number and clicking "Request Renewal" on the top right of the screen.

If you have any difficulty renewing an item, please contact our Interlibrary Loan staff at auill@american.edu. For further assistance, please feel free to contact the Interlibrary Loan/CLS office: (202) 885-3260 or auill@american.edu.

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