Q. How do I check the status of my Consortium Loan Service - CLS - request?

Answered By: Kathryn Ray
Last Updated: Jun 04, 2021     Views: 79

The best way to determine the status of book that you requested is to check your library account. Under My Library Account, you can see your loans and requests from AU Library and throughout the consortium. To view loans and requests from a different consortium library, select that library from the drop down menu at the top of your library account.

Click the "Requests" tab to see the status of a requested item from a particular consortium library. For each item, you should see details of the request and pickup as well as a button to cancel that request.

If you don't find the answer to your question in your library account, please contact the Interlibrary Loan Department via email at auill@american.edu.

If you have any questions or would like additional help, please visit our Ask a Librarian page.


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