For Microsoft (MS) Word, please keep in mind that each version of Word is slightly different; but, try clicking on Format or Layout > Paragraph > Special > hanging indent. In the newer versions of Word click on Layout then click on the small box with an arrow to the left of "paragraph"
Google Docs is completely different from MS Word. Take a look at this tutorial: https://youtu.be/DWnWy5qnkLk
If you are in the library, the monitors sitting at the Information Desk near the entrance may be able to help with formatting Word.
If you would like further assistance, please Ask-A-Librarian.
