Q. How do I contact the AU Office of Information Technology (OIT)? Can I chat with them?

You may visit the library OIT Support Desk located on the First Floor of the Library from 9:00 - 5:00 Monday through Friday. 

When the Library OIT Support Desk is closed, contact the University OIT Help Desk at:

• https://americanuniversity.service-now.com/sp?id=contact
• Phone: 202-885-2550 
• helpdesk@american.edu 

If you have any questions or would like additional help, please visit our Ask a Librarian page.