Q. How can I check if an email got caught in my spam filter?

Answered By: Carol Ido
Last Updated: Sep 09, 2020     Views: 20

Some subscription library resources require our users to register for individual, sponsored accounts. Examples include Financial Times, GuideStar Pro, and S&P Capital IQ. Other resources allow you to sign up to receive alerts.

If you register for an account or alerts and do not receive a confirmation email in your inbox within a short time, the message or messages may have gotten filtered and quarantined.

You can access your Proofpoint spam filter at spam.american.edu

Watch OIT's video for step-by-step instructions.

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