Q. Does AU require a multi-factor authentication app to log in?

Answered By: Kathryn Ray
Last Updated: Jan 23, 2023     Views: 9

For security reasons, AU requires a multi-factor authentication app to add a second layer of security to your logins for many of our online systems and services, including the VPN & many library online databases.

While everyone agrees this is a nuisance, verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password.

This webpage explains policies and procedures for using the app.


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